HIPAA Notice of Privacy Practice
This notice describes how medical information about you and your infant may be used and disclosed and how you can access this information. Please review it carefully.
Our Commitment to Your Privacy
Rachel Skybetter, IBCLC, of The Mom BFF, LLC, is committed to protecting the privacy and confidentiality of your health information. As a healthcare provider, I create records of the care and services you receive. These records are necessary to provide quality care and to comply with legal requirements.
This notice applies to all records related to lactation consulting services provided by Rachel Skybetter, IBCLC.
Protected health information (PHI) includes information that identifies you or your infant and relates to health status, healthcare services, or payment for healthcare services.
How We May Use and Disclose Your Health Information
Treatment
Your health information may be used to provide lactation care and support. This may include reviewing your health history, observing feeding, assessing infant feeding patterns, and creating a feeding plan.
We may share relevant information with other healthcare providers involved in your or your infant’s care, such as pediatricians, obstetric providers, midwives, or other healthcare professionals, when appropriate and with your permission.
Payment
Your information may be used to obtain payment for services. This may include providing necessary information to insurance companies, reimbursement services, or payment processors when applicable.
Healthcare Operations
We may use health information to operate and improve our practice. This may include quality improvement, staff training, documentation review, or administrative functions necessary to run the practice.
Other Situations Where Information May Be Disclosed
We may disclose health information when required or permitted by law, including:
Public health reporting requirements
Legal proceedings or court orders
Situations involving abuse, neglect, or domestic violence
Health oversight activities
Law enforcement purposes when legally required
We may also disclose information to prevent a serious threat to health or safety when permitted by law.
Your Rights Regarding Your Health Information
You have the following rights regarding your protected health information:
Right to Access: You have the right to request a copy of your health records and lactation consultation documentation.
Right to Request Corrections: If you believe information in your record is incorrect or incomplete, you may request that it be corrected.
Right to Request Restrictions: You may request limits on how your information is used or disclosed. While we will consider your request, we may not always be able to comply.
Right to Confidential Communication: You may request that we communicate with you in a specific way (for example, by email, phone, or text).
Right to Receive a Copy of This Notice: You may request a paper or electronic copy of this notice at any time.
Communication: Lactation follow-up communication may occur through phone, email, secure messaging, or text messaging. While reasonable safeguards are used, electronic communication may carry some risk to privacy. By choosing to communicate electronically, you acknowledge and accept these risks.
Changes to This Notice
The Mom BFF reserves the right to change this privacy notice at any time. Updated versions will be made available upon request and posted on our website when applicable.
Questions or Concerns
If you have questions about this privacy notice or believe your privacy rights have been violated, please contact:
Rachel Skybetter, IBCLC
The Mom BFF, LFF
773-965-8666
themombff@gmail.com
Naperville, IL 60564
You also have the right to file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Filing a complaint will not affect the care you receive.
The consent form you sign on the PracticeQ booking software acknowledges that you have access to this HIPAA Notice of Privacy Practice and have read and understood it.